CRM and ERP, understand these terms used and their purposes in management
The so-called nomenclatures in the market, CRM and ERP, but after all, what is it and what is it for? A practical explanation that every entrepreneur and professional should know...
By Alexandre Bonito, Cosmos Wide
09.02.2020 back
Many people are still unaware of these nomenclatures and even so, they are widely used in corporate environments, in day-to-day management and in the purchase of technology services.

Before we illustrate what CRM and ERP are, we will include a third party called SCM, after all, these three are the pillars of the management of any company practically. Let us meet them:

CRM (Customer Relationship Management) - Customer Relationship Management Platform, which links to its "revenue generation".
ERP (Enterprise Resource Planning) - : That is, it links to its administrative operation.
SCM (Supply Chain Management) - : Which links to your "fundraising".

The point is that many companies seek to systematize and obtain management software, solutions in the market apart, which serve by management pillar and often (98% of cases), do not talk to each other. In this case, a company would not have one but at least three management software to compose all its processes. With that, it generates high costs, mismatch of information, inefficient work and possible openings for failures.

It is important that every professional and entrepreneur become aware that it is not the pillars that should work separately, but the base, your company as a whole.

Based on this, in order to simplify your management and ensure better comfort for you and your team, eBoss was created providing in one platform, your entire chain of processes, management, activities and information in real time and auto available. Ensuring not only better productivity, but also generating a lower cost in the company and better information security, according to the rules of the DPA Law.

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